Welcome to GoCar Malta. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://gocarmalta.com or use our car rental services. By using our website, you agree to this Privacy Policy.
1. Information We Collect
We collect personal information only when it is necessary to provide our services. The types of information we may collect include:
- Full name
- Email address and phone number
- Booking details (pickup/drop-off locations, dates, vehicle type)
- Payment method information (debit or credit card details, if applicable)
- Driver’s license details and age confirmation
2. How We Use Your Information
Your data is used only to ensure smooth and secure service. We use your personal information to:
- Process car rental bookings and payments
- Confirm your reservations and communicate with you
- Provide customer support before, during, and after your rental
- Comply with legal and insurance requirements
- Improve our website and user experience
3. Data Protection and Security
We take data protection seriously. All personal data is stored securely and processed according to GDPR regulations. We use encrypted connections (SSL) and never share your information with unauthorized third parties.
4. Sharing Information with Third Parties
We only share your data with trusted partners when necessary for booking and legal purposes, such as:
- Payment processors (for secure transactions)
- Insurance providers (to ensure full coverage)
- Local partners involved in vehicle delivery or pickup
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
5. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences and understand how visitors interact with our site. You can disable cookies in your browser settings at any time, but some features may not function properly.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data we hold
- Request correction or deletion of your data
- Withdraw consent for data processing
- Request a copy of your stored information
If you wish to exercise any of these rights, please contact us via email at [email protected].
7. Data Retention
We retain your personal information only as long as it is necessary to fulfill our legal obligations and provide our services. Once your booking and related processes are completed, we securely delete or anonymize your data.
8. Links to Other Websites
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal data.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the effective date clearly indicated.
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: [email protected]
Website: gocarmalta.com
Last updated: October 2025